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Aging in Place Home Improvement Specialist

Position Description:

The AIP Home Improvement Specialist is responsible for conducting and overseeing the physical home repair process of the organization’s Aging in Place Home Repair Program. This program works to make age-related accessibility and mobility modifications, energy efficiency repairs and upgrades, alleviate substandard housing, and enable healthy, safe, and affordable living for low-income older homeowners in Westchester County. The Home Improvement Specialist will work with the WRO AIP Home Repair Coordinator and collaboratively across divisions to ensure the mission is fulfilled.


Responsibilities: 

Coordinate the day-to-day project management activities for the Aging in Place Home Repair Program through construction prioritization of funder/partner requirements and data collection.

  • Conduct home assessments and develop scopes of work for AIP modifications and home improvement interventions.
  • Coordinate documented agreements between the owner and our agency for work to be carried out in the priority of our funding sources and through the triage of observable repair needs at a client’s property.
  • Conduct simple repairs and AIP modifications
  • Prepare subcontractor bid packages when applicable and prioritize all subcontractor activity per house schedule.
  • Coordinate inspections as needed.
  • Monitor all projects and deliver best-in-class results on time and on-budget.

Communicate clearly and efficiently with clients, stakeholders, subcontractors, and the program team

  • Be able to assess a residential living situation and provide prioritized risk control from start to finish while providing excellent client service.
  • Establish clear expectations for client’s and sub-contractors. Update all parties about the status of the project, and ensure tasks are defined and executed.
  • Need to be able to say no to unfeasible client expectations, disagree with requests that will negatively impact the project, and compromise if needed.
  • Perform Final Walkthrough with Homeowner, and manage quality assurance, completion of all punch lists/follow up with sub-contractors, and sign-off on completed work.
  • Ensure a positive, efficient, and welcoming atmosphere on site.

Coordinate additional aspects of program

  • Assist with preparation and delivery of material as needed.
  • Participate in meetings, classes, and events as assigned and other duties as assigned.

Qualifications:

  • High School diploma or equivalent
  • Construction Management degree with four years of experience or 10 years of experience without a degree.
  • General proficiency with hand, pneumatic, and power tools
  • Basic proficiency in Microsoft Office Suite & Adobe Acrobat
  • Spanish language comprehension

Skills:

  • Strong organizational skills and time management
  • High level of interpersonal, written and verbal skills
  • Ability to multi-task and work independently as well as in a team
  • Self-motivated with a high work ethic and willing to work until the job is done
  • Ability to lift/move significant amounts of weight
  • Seek routine learning and strive to obtain updated industry/ area code knowledge
  • Use organizational tools to continue to revise and develop plans until the close of a project
  • Ability to determine potential risks or challenges due to time constraints etc. and devise a plan to address them even before a project begins.
  • Reliable transportation to job sites in various locations throughout Westchester County Habitat for Humanity’s service area, a valid New York Driver’s License and current automobile liability insurance

Competencies:

  • Analysis and Problem Solving – Examines data to grasp issues, draw conclusions, and solve problems.
  • Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks.
  • Customer Focus – Builds and maintains customer satisfaction with the products and services offered by the position and department.
  • Planning/Organizing – The ability to determine goals and priorities and to assess the actions, time and resources needed to achieve those goals.
  • Project Management – Structures and directs others’ work on projects or programs.

Experience:

Minimum 5 years of experience in architecture or construction, two years of general contracting is a plus. 

  • General knowledge of construction including mechanical, electrical, plumbing, and carpentry trades and specifically handyperson and home improvement work
  • OSHA compliance is required; Site Safety, 30 Hour Construction Safety & Health and Supported Scaffold certifications required.
  • Westchester County and/or local municipal building experience & pulling permits
  • Working with Westchester County and/or New York State home repair or housing programs and/or working in Affordable housing and/or with non-profit organizations
  • Experience with general social service resources
  • Worked with economically, generationally, and culturally diverse populations.

Location, hours: 

This position is a maximum of 30 hours a week, home improvement specialist position with the ability to conduct administrative tasks remotely. It requires travel throughout Westchester County and occasionally to New York City, regionally or nationally for special training sessions or special events. This position may lead to a full-time position dependent on demand and funding. The hourly rate is $45 per hour.

The Westchester office is located at 55 S. Broadway, Tarrytown, NY, 10591.  The New York City office is located at 111 John Street, Suite 770, New York, NY, 10038

Monday-Friday 9 am – 4 pm EST (or equivalent), evenings and weekends as required.

Careers at Habitat for Humanity New York City and Westchester County are challenging, rewarding, and fulfilling. If you are interested in bringing your passion for the mission of Habitat for Humanity to the organization, please apply by sending a resume and cover letter outlining your qualifications to Orlando Marin at omarin@habitatnycwc.org.

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With the help of thousands of volunteers each year, Habitat NYC and Westchester builds and preserves homes for ownership by low-income families throughout the region, creating a stronger and more united New York.