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Homeownership Programs Associate

Position Description:

Habitat for Humanity NYC and Westchester County is seeking a Homeownership Programs Associate (Associate) to assist with and expand the Homeownership programs within the Housing Services department. The Associate will report to the Senior Manager of Homeownership Programs (Senior Manager). The Associate will provide technical assistance, training, education, and pre- and post-purchase services to Habitat homebuyers and homeowners in addition to being actively involved in the Housing Services department as a whole and developing and improving policies and procedures within the organization.

Responsibilities:

Overall

  • Coordinate education and training opportunities with local organizations for Habitat NYC applicants, homebuyers, and homeowners, including our Financial Education program.
  • Coordinate warranty management of housing units in partnership with the Real Estate & Construction
  • Provide bi-weekly reporting to supervisors and the Housing Services
  • Work closely with Housing Services team to continue to maintain the department’s client management system in HomeKeeper to meet all Homeownership programs’ needs.

Homebuyer Program

  • Assist the Senior Manager with the Marketing processes and selection procedures.
  • Review Offering Plans and provide feedback.
  • Track and ensure completion of the Homebuyers program requirements prior to closing (i.e. Letters of Interest, sweat equity, education, savings plans, etc.).
  • Facilitate Homebuyer Education.
  • Assist with end loan coordination; gather and organize required documents prior to homebuyer loan closings.
  • Assist with filing and updating homebuyer records in HomeKeeper.
  • Regularly check and respond to department outreach via the homeownership@habitatnycwc.org email and the department voicemails.

 

Post Purchase

  • Work with Senior Manager to maintain and expand upon our Homeowner Help Desk series, which includes trainings on property tax benefits and assessments, and asset management for Habitat homeowners. Additional topics we would like to cover include permanent affordability and Community Land Trusts, keeping your home affordable and energy efficiency measures and opportunities, and other relevant resources and information for low to moderate-income NYC
  • Provide assistance in asset management, compliance, and foreclosure prevention to Habitat NYC and Westchester single-family homeowners and multifamily developments.
  • Assist with coordination of warranty management and repair requests of housing units in partnership with the Real Estate & Construction
Qualifications:
  • Bachelor’s degree
  • Affordable housing experience related to community/tenant organizing, asset management, post purchase, technical assistance, foreclosure prevention, and/or community land trusts;
  • Experience or familiarity with NYC or NYS/federal funding, reporting, and compliance guidelines;
  • Experience working in diverse, immigrant communities including multi-ethnic and multi-generational communities
  • Curriculum development and adult education and training experience
Skills required:
  • Demonstrate excellent written and verbal communication skills. Good computer literacy skills with database knowledge preferred;
  • Demonstrate the ability to prioritize and manage multiple tasks; ability to work independently, and as part of a team;
  • Ability to prioritize and meet tight deadlines;
  • Bilingual in English and Spanish preferred
  • Public speaking
Location, Hours:

The office is located at 111 John St. FL 7 Suite 770, New York, NY 10038.

Regular hours will be weekdays Monday – Friday 9am – 5pm EST, with an hour allotted for lunch each day. Flexibility is required as some site visits to project locations throughout the 5 boroughs will be necessary. Depending on project needs, evenings and weekends may be required.

This position is a hybrid work-from-home and in-person model.  The in-person engagement in the office serves to build cross-divisional strengths with team members across the organization and externally, with partner organizations, tenants and tenant groups.

Careers at Habitat for Humanity New York City and Westchester County are challenging, rewarding and fulfilling. If you are interested in bringing your passion for the mission of Habitat for Humanity to the organization, please apply by sending a resume and cover letter outlining your qualifications to humanresources@habitatnycwc.org.

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With the help of thousands of volunteers each year, Habitat NYC and Westchester builds and preserves homes for ownership by low-income families throughout the region, creating a stronger and more united New York.